Australian restaurants and bars go cashless to protect against fraud
Cashless payment app Clipp has seen an increase in venues joining its platform in the last 12 months, giving venues the ability to offer mobile payments, deals and bill splitting among patrons.
Establishments are also using the app to protect themselves against fraud, as they can lose upwards of $3000 on a single weekend from patrons using card payments.
Manly Wharf Hotel general manager Justin Tynan said since setting up Clipp as the only way customers can create a tab at the Wharf Bar, they have reduced fraud on bar tabs to zero.
“Before this, we would have around one walkout a week or chargebacks from banks where customers said they weren’t at our venue and as there was no signature, we were liable,” he said.
“We were averaging around $10,000 a year in losses. Clipp is fast, safe and easy for both our staff and customers to use and we are guaranteed payment on all tabs.”
Clipp CEO Allan Evans said credit card fraud is a huge issue in the hospitality industry.
“Our platform is Payment Card Industry Data Security Standard (PCI DSS) compliant and works to reduce fraud for venues while keeping the customer’s sensitive credit card information protected for ease of mind,” he said.
“More than 130,000 users have jumped on Clipp to enjoy the benefits, and venues are recognising that there are platforms out there that can help them that enhance the customer experience. Our platform is compatible with more than 20 POS systems without any additional hardware required, making the ease of integrating Clipp at different venues simple.”